คำถามที่พบบ่อย
การสั่งซื้อ
ฉันควรซื้อขนาดไหน?
หากคุณไม่แน่ใจว่าขนาดใดเหมาะกับคุณ โปรดดูคำแนะนำเกี่ยวกับขนาดของเรา ซึ่งอยู่ใต้ขนาดที่มีจำหน่ายสำหรับผลิตภัณฑ์แต่ละชิ้นของเรา
ฉันสามารถยกเลิกคำสั่งซื้อได้ไหม?
เราเข้าใจดีว่าเราอาจเปลี่ยนใจได้! แม้ว่าเราหวังว่าจะทำได้ แต่เมื่อทำการสั่งซื้อแล้ว เราไม่สามารถเปลี่ยนแปลงหรือยกเลิกได้ในขณะนี้ เราหวังว่าจะมีช่องทางในการยกเลิกได้ในอนาคต
หากสินค้าไม่ตรงตามที่สั่ง โปรดเปลี่ยนสินค้าเป็นรุ่นที่ต้องการหรือขอคืนเงิน โปรดทราบว่าบริการส่งสินค้าคืนภายในประเทศไม่มีค่าใช้จ่าย
การจัดส่ง การคืนสินค้าและการแลกเปลี่ยน
เราใช้บริการขนส่งหลักและพันธมิตรขนส่งในพื้นที่ทั้งหมด คุณจะต้องเลือกวิธีการจัดส่งระหว่างชำระเงิน
นโยบายการจัดส่งคืออะไร?
เมื่อคุณทำการสั่งซื้อแล้ว คุณจะได้รับอีเมลยืนยันว่าทีมจัดส่งของเราได้รับคำสั่งซื้อของคุณแล้ว เมื่อคำสั่งซื้อของคุณได้รับการดำเนินการแล้ว คุณจะได้รับอีเมลแจ้งพร้อมข้อมูลการติดตามสินค้า ค่าธรรมเนียมการจัดส่งไม่สามารถขอคืนได้ในกรณีที่มีการส่งคืนสินค้า
Can I return or exchange an item?
We want you to love your purchase! If you need to return or exchange an item, please contact us within 10 days of receiving your order. Make sure the item is in its original condition, and we’ll guide you through the return or exchange process. Please note that the cost of return shipping will be the responsibility of the customer.
What should I do if my order arrives damaged or incorrect?
We’re sorry to hear that! If your order arrives damaged or incorrect, please contact us immediately with your order details and photos of the issue. We’ll work with you to resolve it as quickly as possible.
Will I need to pay customs duties or taxes on my order?
Customs duties and taxes are sometimes required by your country when you receive your order. These fees are the responsibility of the buyer and are not included in the purchase price. We recommend checking with your local customs office to understand any potential charges. If you have any questions, feel free to contact us, and we’ll be happy to assist you.
Fabrics & Fashion
Can I wear silk in everyday life?
Absolutely! Silk is a durable and long-lasting fabric when cared for properly. Its natural wrinkle resistance ensures that you always look polished, making it perfect for everyday wear.
Is silk suitable for all seasons?
Yes, silk is a versatile fabric that naturally regulates temperature. It keeps you cool in the summer and warm in the winter, making it a great choice for year-round wear.
How do I store my silk garments?
Store your silk garments in a dry place. If you live in a humid climate, we recommend using dehumidifiers for your closets. Garments should be hung on hangers, not folded on shelves. Use only breathable garment bags for storage, and keep your silk items away from direct sunlight. Additionally, place moth-repellent sachets in your closet, as natural silk can attract moths.
What makes your designs unique?
We craft unique pieces that weave together modern design with one of the oldest and most treasured fabrics—silk. Our mission is to preserve the fading art of this luxurious material and share its timeless value with the world. While we don't chase fleeting trends, we embrace fashion and style, drawing inspiration from haute couture and aiming to create a brand that harmonizes style, quality, and accessible pricing. Our artistic vision is deeply rooted in bohemian aesthetics and tropical chic, crafting fashion for the discerning minds who appreciate the fine craftsmanship and premium materials, yet never compromise on comfort and ease. Our creations are designed to transcend trends, offering versatility that allows you to wear them anywhere. We focus on practicality and universality, ensuring that our garments bring joy and elegance to your life for many years to come.
Do you offer gift wrapping?
We’ve designed our packaging so that your gift is ready to be presented right away. If you’d like, you can add a personalized message when placing your order, and we’ll include a greeting card with your gift. Just don’t forget to mention who the gift is from!
Curious Questions
Do your clothes have magical powers?
While we can’t promise you’ll turn into a fashion wizard overnight, we do believe that our clothes have a certain magic. They’re designed to make you feel amazing, confident, and ready to take on the world!
Is it okay to twirl in my new dress?
Twirl away! Our dresses are made for movement, and we’d love to see you enjoying those flowing, bohemian vibes. Just be careful if you’re near anything breakable!
Can I wear my kimono to bed?
Yes, you can! Our kimonos are so comfortable, you might not want to take them off. Whether you’re lounging at home or drifting off to sleep, they’ve got you covered—literally!
What happens if I fall in love with my outfit?
That’s exactly what we’re aiming for! Falling in love with your outfit is just the first step. Next comes wearing it everywhere, getting compliments, and feeling fabulous!
Can your clothes survive a dance party?
Definitely! Our garments are designed with comfort and durability in mind, so they can handle your best dance moves. Just don’t blame us if you become the life of the party!
Do you offer outfits for spontaneous adventures?
Adventure is our middle name! Whether it’s a surprise weekend getaway or an impromptu road trip, we’ve got outfits that are ready for whatever comes your way.
What if I never want to take my new outfit off?
We understand the feeling! Our advice? Buy a second one just in case. After all, can you ever have too much of a good thing?